Privacy Policy

Privacy Policy

At mybrilliance.com.au and affilated domains we are committed to protecting your privacy and personal information. This privacy policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using our website mybrilliance.com.au and affiliated domains, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you use our website, subscribe to our newsletter, make a purchase, or contact us. This information may include:

  • Name
  • Email Address
  • Phone Number
  • Payment Information
  • IP Address
  • Device Information
  • Browsing Behaviour

We also collect non-personal information, such as browsing data, cookies, and analytics data, to improve our website and services.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete transactions
  • To communicate with you (e.g. customer service, newsletters, promotional emails)
  • To improve our website and services
  • To analyse website traffic and behaviour
  • To comply with legal obligations


3. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. These technologies help us:

  • Personalize content and ads
  • Analyze site usage
  • Improve website functionality

You can manage cookie preferences through your browser settings. For more details on how we use cookies, please see our Cookie Policy.

4. Third-Party Services

We may share your information with third-party service providers for the following reasons:

  • Payment processing
  • Website analytics (e.g. Google Analytics)
  • Marketing and advertising (e.g., Google Ads)

These third parties are contractually obligated to use your information only for the purposes for which it was shared and are prohibited from using it for any other purposes.

5. Legal Basis for Processing (Privacy Act 1988)

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), we process your personal information based on the following legal grounds:

  • Consent: When you provide your personal information, such as when subscribing to our newsletter or making a purchase.
  • Contractual Necessity: To fulfill our contract with you, such as processing orders or providing services.
  • Legitimate Interests: To improve our services, communicate with you, or for business operations.
  • Compliance with Legal Obligations: For tax, accounting, or other legal purposes.

You have the right to withdraw consent at any time, but this will not affect the lawfulness of processing before the withdrawal.

6. Your Privacy Rights Under Australian Law

Under the Privacy Act 1988, you have the following rights in relation to your personal information:

  • Access to Your Information: You can request access to the personal data we hold about you.
  • Correction: You can update your personal information if it is incorrect or incomplete.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations.
  • Opt-out of Direct Marketing: You can opt out of receiving direct marketing communications at any time by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at contact@mybrilliance-dv9.stagingsea.com

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of your information.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Once no longer needed, your data will be securely deleted.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

10. International Data Transfers

If you are located outside of Australia, your personal data may be transferred to and processed in Australia. We ensure that these transfers comply with applicable Australian privacy laws.

11. Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights under Australian law, please contact us at contact@mybrilliance-dv9.stagingsea.com

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